Frequently Asked Questions

Everything you need to know about PHF home textiles and your shopping experience.

What materials are used in PHF bedding and home textiles?

At PHF, we prioritize comfort and durability. Our products are crafted from premium materials including 100% long-staple cotton, high-quality microfiber, and natural linen blends to ensure a soft touch and long-lasting quality.

How should I care for my PHF products?

Most of our items are machine washable. We recommend washing in cold water on a gentle cycle and tumble drying on low. Specific care instructions can be found on the sewn-in label of each product.

What is your shipping policy and delivery timeline?

We offer standard shipping on all orders. Typically, orders are processed within 1-2 business days, and delivery takes between 3 to 7 business days depending on your location.

What is the PHF return and exchange policy?

We want you to love your home. If you are not satisfied, you can return or exchange unused items in their original packaging within 30 days of delivery. Please contact our support team to initiate a return.

Are PHF products certified for safety?

Yes, many of our products are OEKO-TEX Standard 100 certified. This means they have been tested for harmful substances and are safe for you and your family's skin.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.